OneInbox.ai

1. The competition has built a no-code product for developers. While it may look straight forward, users typically run into many issues and do not have the support to figure out how to optimise latency and accuracy, particularly when they integrate APIs. However, we have built a Zero Code solution which makes it very easy for any small company or enterprise to not only create agents but also to self-service and improve it. 2. The competitive products are built by developers and so they have approached the problem from a top-down perspective. And thus, they require clients to change their internal decision trees and workflows when adopting those solutions, which is cumbersome and risky for enterprises. However, leveraging our deep deep experience in contact centres, sales, and telecommunications we have built a product that can seamlessly integrate into existing workflows as well as take over the entire workflows for customer support and sales. 3. Lastly, most of the above platforms are horizontal solutions and make use of open source language models which as more suited for friend to friend conversations. However, given our deep understanding of customer support across regions, accents, and languages, we understood what business to customer communication should be like and so we have fine tuned it to be more professional yet friendly.