NCSpeech
Của NCSpeechWe are a deep-tech company building production-grade speech technologies for real-world applications. Our work spans the full speech AI lifecycle: from large-scale data collection and applied research to custom models and scalable voice products used in operational environments.
- Giai đoạn
- Bản mẫu
- Ngành
- Công nghệ
- Triển khai
- Kết hợp
Giá trị mang lại
Custom speech AI from data and models to voice products, multilingual, domain-specific and enterprise-ready.
- High operational load on human agents
- Repetitive and routine calls consume agent time and limit scalability.
- Inconsistent customer experience
- Manual handling leads to variability in responses, quality, and outcomes.
- Limited scalability for voice interactions
- Scaling voice operations requires proportional growth in headcount and cost.
- Low automation of complex voice workflows
- Traditional IVR and rule-based systems fail in multi-step, context-dependent scenarios.
- Multilingual and regional complexity
- Supporting multiple languages, accents, and regions significantly increases operational overhead.
- Delayed response and follow-ups
- Outbound and inbound voice interactions are often slow, fragmented, or poorly coordinated.
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Khách hàng phù hợp nhất
Banks and fintech companies, plus teams needing speech data for low-resource languages in emerging markets.
Khách hàng tiêu biểu đang trả phí
- Top-3 bank in Kazakhstan, BPO in Malaysia
End-to-end speech AI platform developed Built a full-stack speech AI platform covering data collection, annotation, custom models, and production-ready voice products. Proprietary data collection & annotation pipeline launched Deployed an internal platform for scalable speech data collection with automated online quality control and validation. Custom ASR models trained and deployed Trained and validated domain-adapted ASR models, including multilingual and low-resource language scenarios. Open-source ASR model released Published a production-oriented ASR model as open source to contribute to the speech AI research community. Automated Quality Control platform in production Launched an operational platform for automated conversation quality control and analytics, currently used in real workflows. Voice automation & AI assistant pilots initiated Started pilot projects for automated voice calls and task-oriented voice AI assistants with selected partners.