WindSoft
Công nghệ
About WINDSoft Who we are Windsoft is a Vietnamese technology company specializing in software development and digital growth solutions for businesses. With more than 7 years of experience and over 1,000 successfully implemented projects, Windsoft has been accompanying hundreds of enterprises on their journey of digital transformation, operational optimization, revenue growth, and brand enhancement. Mission Windsoft’s mission is to help businesses grow sustainably through innovative, efficient, and differentiated technology solutions. We are committed to delivering solutions that exceed customer expectations, support long-term partnerships, empower our people to develop their full potential, and contribute to the modernization of enterprise management and the development of Vietnam’s digital economy. Vision Windsoft aims to become Vietnam’s leading provider of mobile application solutions and digital growth platforms. Within the next five years, we strive to: Become the top mobile app and growth-solution provider for business digital transformation. Accompany more than 1,000 enterprises in their technology and business development journey. Deliver over 2,500 high-value application solutions to the market. What makes Windsoft & Ezsale different? Windsoft Customer-centric approach Every Windsoft product is built upon a profound understanding of real business challenges, not merely as software but as solutions that deliver measurable business results. Experience and credibility With more than 1,000 successful projects, Windsoft has accumulated extensive hands-on experience, ensuring stability, efficiency, and scalability for businesses of all sizes. Fully integrated ecosystem Rather than offering isolated products, Windsoft builds a synchronized ecosystem of solutions, including CRM, call center, customer care, omnichannel sales, and sales support solutions. Ezsale—a differentiated revenue growth solution Ezsale is a customer relationship management (CRM) platform directly researched, designed, and developed by Windsoft. It is created to enhance business competitiveness by standardizing sales processes, customer care workflows, centralized data management, and operational automation. More than a traditional CRM system, Ezsale is a comprehensive revenue growth ecosystem built on the philosophy of “sell more, generate revenue, optimize costs.” Combining technology and people—the core differentiator While most CRM platforms only provide management tools, Ezsale goes further by combining technology with professional sales resources. The system is accompanied by industry-trained telesales teams, standardized call scripts, customer care workflows, and proven closing procedures. This enables businesses to quickly deploy an outsourced sales force without the burden of recruitment, training, or complex internal management. This unique model forms the core competitive advantage of Ezsale in the Vietnamese CRM market. Optimizing closing rates through scientific sales processes Ezsale builds sales operations based on a funnel model and customer journey management. Leads are automatically distributed to sales staff, while customers are tracked through each stage from new, interested, quotation, negotiation, and closing to after-sales care. Automated reminders for follow-ups and customer nurturing ensure that no opportunity is missed, data is fully protected, and closing rates are significantly improved. Built-in smart call center and omnichannel customer care Ezsale integrates a smart virtual call center together with Zalo ZNS, SMS brand names, email marketing, and omnichannel chat and customer care. All communication channels are managed on a single platform, allowing fast dialing, call recording, and automatic call distribution, while preserving a complete interaction history for every customer. This not only improves customer experience but also reduces operating costs. Real-time sales team management and performance measurement Ezsale enables businesses to monitor KPIs, call volumes, closing rates, and revenue of each salesperson in real time through intuitive dashboards and reports. It helps management quickly identify underperforming staff and optimize training processes. As a result, businesses manage their teams based on data rather than intuition. Full customer lifecycle automation From the moment a customer leaves their information to repeat purchases, Ezsale automates the entire customer lifecycle. The system automatically sends care messages, schedules call-back reminders, segments customers based on behavior, and performs remarketing to existing customers. This leads to increased revenue, reduced operating costs, and maximized customer lifetime value. Tailored solutions by industry Ezsale is not a one-size-fits-all CRM. It is tailored to specific industries such as real estate, education, beauty, insurance, finance, retail, and e-commerce. Sales scripts, workflows, forms, and reports are customized to fit each business model, ensuring practical effectiveness and scalability. Target users of Ezsale Ezsale is designed for enterprises that need centralized customer data management and analytics, businesses that require multi-channel data integration across website, app, social media, CRM, and ERP systems, as well as individuals and organizations seeking secure, smart, and real-time data management. It is suitable for both office-based users and mobile sales teams thanks to synchronized web and app platforms.
- Tự động hóa quy trình
- AI hội thoại
Chưa công bố trường hợp khách hàng