SALES-1 — eCom Next Best Move – Scale growth at the best ROI.
Nestlé Vietnam · Posted 2 days ago
Consumer goodsGenerative AI
- Budget
- To be determined
- Timeline
- Based on solution provider proposal
- Apply by
- 22 Nov 2026, 23:59 ICT
Problem statement
One daily growth hub: AI scans category and competitor activity, detects gaps and ranks next best moves by ROI across Traffic, CR and AOV (across platforms and BUs). Pilot: TikTok Shop × all four BUs, then Shopee and Lazada.
eCommerce growth is increasingly driven by content-to-commerce. Winning requires faster learning and disciplined allocation across livestream, short video and affiliate – not simply producing more content.
Expected outcomes and success metrics
- Investment tracked to contribution, with recommendations on where to invest next.
- Creator portfolios rebalanced monthly.
- Live/short-video output scales without the same increase in headcount.
Target users and impacted teams
- eCommerce
- CDT (Customer Development Team)
- BU
- CMI (Consumer & Market Insights)
- Finance
Data availability and readiness
- eCommerce platform data (TikTok Shop, Shopee, Lazada)
- Category and market activity
- GMV, contribution and ROI by platform × category × brand × creator
Note: Synthetic data could be potentially provided during the process, upon approval of the Nestlé team and in compliance with data law.
Integration, deployment and infrastructure
To be determined
Note: Nestlé's current environment includes Microsoft Azure and Microsoft Copilot. Solutions that can work with this environment are welcome, and final integration and deployment requirements will be confirmed with the Nestlé team.
Relevant AI technologies
Generative AI
Also: Machine Learning. Based on Nestlé's description of AI that scans activity, detects gaps and ranks next best moves.
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