[INS1] AI for 24h Assets Damage Assessment & Claim (Image & Video Damage Assessment)

Tasco Insurance is experiencing rapid growth in the motor vehicle segment, leading to a surge in claims volume. The initial damage assessment process is still predominantly manual, relying on individual experience, leading to slow processing, inconsistency, lack of standardization, and increased risk of fraud. In addition, the absence of a standardized digital assessment flow makes it difficult to: - Perform early or remote risk assessment when full on-site inspection is not feasible - Reuse images, videos, and digital checklists consistently across underwriting and claims - Align assessment outputs with policy coverage and claims conditions

- Reduce assessment time and cost by ≥ 30% - Reduce claim costs by 15–20% through more accurate valuation and fraud detection - Shorten initial processing time to 5–10 minutes - Free up approximately 50% of manual workload - Standardize damage assessment and valuation decisions

The initial damage assessment is still mostly manual, dependent on individual experience.

The initial damage assessment is still mostly manual, dependent on individual experience.

Customers (vehicle owners), Assessors / Claims adjusters, Board of Directors & Operations department, Repair garages.

Warehouse of vehicle damage images from thousands of claims over the last 2 years (with assessment results & actual costs). Database of spare part prices & repair unit costs by region.

Pilot environment: integration into the internal claims system and piloting at some branches/garages.