MVX Multiverse Sdn Bhd · GSC Cinemas
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At MVX Multiverse, we help companies implement AI — from GenAI chatbots to customised AI solutions — to improve customer experience, reduce workload, and work smarter. No jargon. No hype. Just solutions that work. We’re at the forefront of building Agentic AI — intelligent agents that don’t just respond to queries, but perform tasks, take initiative, and handle multi-step actions across systems. Whether it’s automating workflows, drafting emails, updating CRMs, or managing content pipelines, MVX agents are built for action and ready for rapid deployment. Our ecosystem includes a growing library of task-specific agents such as the customer service agent, catering query agent, event venue query agent, nutrition agent, pricing calculation agent, comparison agent, quotation agent, data analytics agent, candidate matching agent, as well as WhatsApp and email trigger agents. Each one is purpose-built and fine-tuned for real-world use cases. At the heart of this system is our Agent Orchestrator—a smart controller that listens for external inputs such as user prompts, form submissions, or API events, and automatically activates the right agent for the job. This modular, orchestrated design allows us to deliver scalable, responsive solutions that integrate seamlessly with your business tools and workflows.
With our own agentic framework, MVX can quickly deploy workflow solutions for our customers and return impressive ROIs
Improving the efficiency in handling customer inquiries. Our chatbot has reduced the cost of customer support by 600% while handling an increase of 500% in customer inquiries. Our lead qualification agent is helping our client improve their conversion by 3.5 times.
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Organizations that handle a high volume of customer inquiries and require these answers to be answered in multiple languages
We have already deployed other solutions for clients like GSC. The chatbot runs on their website (www.gsc.com.my) and their GSC Cinemas app. The chat has also been security tested by LGMS. Another milestone is a metaverse and AI implementation under an MDEC grant (https://mitoworld.io/metaverse/chiefeater/v5/)
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MVX Multiverse Sdn Bhd · GSC Cinemas
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MVX Multiverse Sdn Bhd · MDEC
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MVX Multiverse Sdn Bhd · Chiefeater
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