PT Teknologi Cekat Indonesia
Technology
Cekat.ai is an advanced, AI-driven omnichannel CRM platform built to help businesses scale operations, reduce costs, and improve customer satisfaction. It moves beyond traditional chatbots by offering highly trainable, human-like AI agents that can understand natural language, images, and even voice notes in over 80 languages. Key Features: 24/7 AI Sales Agents: Deploy intelligent AI agents that can handle thousands of chats simultaneously, answering product questions, providing recommendations, and automatically following up with potential customers. Omnichannel Inbox: Manage all customer conversations from various platforms (like WhatsApp, social media, etc.) in one unified dashboard. Trainable & "Human-Like" AI: Customize your AI to understand your business's specific SOPs, product details, and brand tone, ensuring responses are always accurate and natural. CRM & Sales Tools: Equipped with a full suite of CRM tools, including contact management, broadcast messaging, customer labeling, and a sales pipeline to track leads. Seamless Integration: Use the Open API to connect Cekat.ai with your existing business systems, such as logistics for checking shipping costs or booking platforms for making reservations. Human-AI Collaboration: Automatically escalate complex inquiries or high-intent customers to your human support team for a seamless handover. Cekat.ai is the ideal solution for businesses of all sizes, from small enterprises (UMKM) to large corporations, looking to automate their customer service, boost their closing rates, and provide a flawless customer experience around the clock.
- Conversational AI
- AI agents
- Process automation
- +2 more
1 customer deployment, listed below