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DNF-2 — “Hey, Filler”: AI Assistant for Machine Maintenance.

Nestlé Vietnam · Posted 2 days ago

Consumer goodsGenerative AIPredictive Analytics / Forecasting
Budget
To be determined
Timeline
Based on solution provider proposal
Apply by
22 Nov 2026, 23:59 ICT

Problem statement

Ask “Hey Filler” by voice or chat for the filler's prioritised health, quality, efficiency and abnormality status, with evidence and recommended next actions – predicts and prevents stoppages and defects, auto-corrects within approved limits and guides step-by-step troubleshooting. One-filler pilot. Today: - Filler data and alarms are fragmented and diagnosis relies on experts. Dashboards, alarms and TBM/CBM checks inform people but do not create one prioritised recommendation. - Teams react after a breakdown, defect or deviation, every shift and in the daily review.

Expected outcomes and success metrics

- Less unplanned downtime, defects, MTTR and material loss. - Higher eUPS and speed. - Better labour productivity and M&I cost, towards Zero Defects.

Target users and impacted teams

- Operators - Maintenance - Quality - ME - IT/OT

Data availability and readiness

- PLC/sensor history, alarms, breakdowns, defects - eUPS, speed, material loss - Maintenance records, CIL/centerlining/PMO3 and abnormality tags Note: Synthetic data could be potentially provided during the process, upon approval of the Nestlé team and in compliance with data law.

Integration, deployment and infrastructure

To be determined Note: Nestlé's current environment includes Microsoft Azure and Microsoft Copilot. Solutions that can work with this environment are welcome, and final integration and deployment requirements will be confirmed with the Nestlé team.

Relevant AI technologies

Generative AIPredictive Analytics / Forecasting

Also: Machine Learning. Based on Nestlé's description of a voice/chat assistant that predicts stoppages and guides troubleshooting.

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