Ecosystem Synergy: Loyalty & Cross-Sector Innovation
Sovico · Posted 1 year ago
Real estateRobotic Process Automation (RPA)
- Budget
- USD 2,500
- Timeline
- Not specified
- Closed on
- 22 Sept 2025, 23:59 ICT
Problem statement
Sovico’s diverse ecosystem spans banking, aviation, hospitality, logistics, and education. Yet, customer experience across these services is siloed. How can we create next-gen loyalty programs and cross-sector platforms to maximize retention, upselling, and new value creation across Sovico’s ecosystem?
Expected outcomes and success metrics
- Working prototype of a unified loyalty system (earn/redeem seamlessly across sectors)
- Demonstrated new revenue streams via innovative business models
- User experience tested: simple, scalable, and attractive for mass adoption
Current process
None
Current solution
None
Target users and impacted teams
- Sovico ecosystem customers (banking clients, travelers, hotel guests, students)
- Sovico’s business units seeking higher retention and cross-selling opportunities
Data availability and readiness
N/A
Integration, deployment and infrastructure
N/A
Relevant AI technologies
Robotic Process Automation (RPA)