Nexus Intelligence Global
By Nexus Intelligence GlobalWe’re improving deal win rates for B2B sales teams and increasing visibility for customer service teams with AI conversation analytics. Our tool lets sales and CS teams record client conversations and instantly turn them into useful summaries, along with a conversation analytics dashboard that highlights key performance metrics reps and managers can use to improve pitches and win more deals. Sales teams use our tool to clearly understand rep performance — especially for new hires — so they can ramp up and improve faster. Customer service teams use it to gain deeper insights into client calls without relying on manual, time-consuming QA processes.
- Stage
- In pilot
- Industries
- Consumer goods
- Banking and finance
- Technology
- Deployment
- Cloud (SaaS)
Why it is worth it
Elevates every salesperson to peak performance faster with AI sales coaching.
- It’s hard to identify where sales reps are falling behind when they miss their targets. Managers simply lack the necessary data to guide them and improve performance. With our tool, managers get in-depth insights into every sales pitch so they can coach reps to peak performance faster.
- In customer service use-cases, managers often lack a clear big-picture view of what the client’s pain points really are. They rely on outdated manual QA processes, randomly listening to calls just to understand issues and how reps handle them. Our tool analyzes every call, spots problems early before they snowball, and guides customer service reps on how to handle issues more effectively.
Opening the deck…
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Notable paying customers
- Mango ERP, RIA, Prowork
We have reached 3K MRR with over 6K users registered on our platform within less than 6 months since app launched.