Dataverse Sdn Bhd
By Dataverse Sdn BhdMampu AI is an AI agent and chatbot platform for Malaysian businesses that replies to enquiries, captures leads and automates follow-up across WhatsApp, web chat, Facebook and Instagram.
- Stage
- In pilot
- Industries
- Healthcare
- Real estate
- 1) Manual Reporting → Incomplete / Inaccurate Pipeline Data
- Pain: Reps forget or delay updates; CRM/pipeline records become outdated, creating blind spots.
- SAPOT Solution: Records and transcribes conversations, auto-generates summaries, next steps, and structured notes so activity capture becomes automatic and consistent.
- 2) Low Visibility for Managers → Hard to Control “Locked / Inactive” Projects
- Pain: Projects get stuck with minimal follow-up and no clear reason; leaders can’t detect stagnation early.
- SAPOT Solution: Dashboards show last engagement date, frequency of contact, next-step commitments, and flags projects with no follow-up or weak engagement signals.
- 3) Activity is Happening, but Not Measurable → Performance Management is Guesswork
- Pain: Hard to know who is truly working opportunities vs. who is just “reporting well.”
- SAPOT Solution: Converts conversations into quantified activity metrics (touchpoints, stakeholder coverage, objection themes, responsiveness, follow-up rate), giving managers objective performance signals.
- 4) Inefficient Salesperson Allocation and Coverage
- Pain: Leaders can’t clearly see workload distribution or engagement quality across territories/projects.
- SAPOT Solution: Provides visibility on pipeline coverage, rep activity intensity, opportunity stage momentum, enabling smarter assignment and rebalancing.
- 5) Missed Opportunities Due to Weak Follow-up Discipline
- Pain: In B2B construction sales, small missed actions (quote follow-up, site meeting, stakeholder intro) lead to lost deals.
- SAPOT Solution: Extracts action items and dates, supports reminders/alerts, and highlights deals at risk due to delayed follow-up.
- 6) Inconsistent Sales Quality and Coaching Gaps
- Pain: Coaching is based on outcomes, not behaviors; best practices aren’t replicated.
- SAPOT Solution: Identifies what top performers do differently (talk tracks, objection handling, next-step clarity) and provides coaching insights from real interactions.
- 7) No Predictive Indicators of Win Probability / Deal Risk
- Pain: Win/loss forecasting depends on intuition; early warning signs are missed.
- SAPOT Solution: Uses conversation signals (stakeholder sentiment, competitor mentions, urgency, budget clarity, decision process) to surface deal health indicators and improve forecasting.
- 8) Knowledge Loss and Poor Handover Between Reps/Teams
- Pain: Information stays in someone’s head; when a rep changes, the account resets.
- SAPOT Solution: Creates a searchable record of key discussions, stakeholders, commitments, and context for smoother handovers and continuity.
- Outcomes SAPOT AI Enables：
- 1. Real-time pipeline transparency from actual field conversations
- 2. Reduced missed follow-ups / fewer stalled projects via activity-based alerts
- 3. More accurate forecasting using conversation-derived deal health signals
- 4. Improved salesperson productivity by cutting manual reporting time
- 5. Higher win rates through better coaching and consistent execution
Opening the deck…
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Notable paying customers
- Our current paying customers include well-known and industry-relevant organizations such as Rozel.
Product Development Progress SAPOT AI has successfully progressed beyond the MVP stage into a functional, production-ready SaaS platform. Core features including automated conversation capture, NLP-based transcription, AI-driven sales performance analysis, and management dashboards have been fully developed and deployed. The system is currently used in live business environments, demonstrating technical stability and real-world applicability. Customer Traction (Enterprise Partnerships, PoCs, Revenue Milestones) The company has completed multiple Proof-of-Concept (PoC) deployments with SMEs and sales-driven organisations to validate product-market fit. These deployments confirmed improved sales visibility, coaching efficiency, and performance standardisation. SAPOT AI has also generated initial recurring revenue through subscription-based plans and is actively engaging with team-level and enterprise customers for further expansion. Funding Rounds, Grants, or Investment Raised To date, the company is fully bootstrapped, with all product development funded internally. No external equity funding has been raised. The startup is currently applying for Malaysian government grants to accelerate technology development, AI enhancement, and market expansion. Major Technical Breakthroughs SAPOT AI has developed proprietary AI workflows that transform unstructured sales conversations into measurable performance metrics. Key technical breakthroughs include the ability to identify high-performing sales behaviours through NLP analysis and convert them into standardised, replicable frameworks. The platform is built on a scalable cloud-based architecture, enabling multi-team deployment and future enterprise system integration.