Adaapt · Universal Sompo General Insurance
In production
Open to read the case study
Adaapt
By AdaaptMission: To make enterprise AI accessible, affordable, and manageable — by building the intelligence layer that sits above every AI model, ensuring every organisation gets the best output at the lowest cost, without being locked into any single provider or facing the risk of disruption if one disappears. Vision: A world where AI is not a fragmented collection of expensive subscriptions, but a unified intelligence that every enterprise can direct, control, and trust — regardless of which models power it underneath. What We Do: Adaapt is an enterprise AI platform built to help organisations take full control of their AI operations. Through our proprietary AI Router, we automatically select the most capable and cost-efficient AI model for every query — across OpenAI, Anthropic, Google Gemini, Meta Llama, and more — from a single platform. Enterprises use Adaapt to automate workflows, generate documents and reports, analyse business data, protect sensitive information through built-in PII redaction, and gain complete visibility into how AI is used and what it costs across every team and department. We do not replace the AI models enterprises already use — we make them work better, cost less, and scale further.
- Stage
- In production
- Industries
- Retail and e-commerce
- Consumer goods
- Automotive and mobility
- Deployment
- Hybrid
Why it is worth it
Adaapt is the only enterprise AI platform that automatically routes every query to the best AI model — combining multi-model intelligence, workflow automation, document generation, data analytics, and AI cost governance in a single platform, with no vendor lock-in, no heavy integration costs, and no dependency on a single AI provider. While competitors offer pieces of this — routing only, or automation only, or analytics only — Adaapt delivers the complete stack. Enterprises connect once and immediately gain access to 15+ frontier AI models, automated workflows, intelligent document processing, real-time cost tracking, and built-in data protection through PII redaction.** The deeper advantage is compounding: our routing intelligence improves with every query processed, our caching layer reduces costs at scale, and our observability data gives enterprises AI visibility no single-provider tool can match. The longer an enterprise runs on Adaapt, the more intelligent, cost-efficient, and indispensable it becomes."
- 1. Reduces AI costs — Automatically routes every query to the most cost-efficient AI model, eliminating overpayment from defaulting to expensive models for simple tasks.
- 2. Eliminates vendor lock-in — Provides access to OpenAI, Anthropic, Gemini, Llama, and more from one platform, so no single provider can hold the business hostage.
- 3. Automates business workflows — Enables teams to build and run automated processes across departments without engineering resources or complex integrations.
- 4. Generates documents, reports, and presentations using AI — Reduces hours of manual content creation to minutes, directly inside the platform.
- 5. Extracts and analyses data from documents — Processes unstructured files and surfaces actionable insights without manual reading or re-entry.
- 6. Protects sensitive data — Built-in PII redaction ensures confidential information is masked before it reaches any external AI provider.
- 7. Gives leadership full visibility into AI usage and spend — Every query, cost, model used, and outcome is tracked and reportable across the entire organisation.
- 8. Enables organisation-wide AI adoption — A single platform that every team can use, governed by role-based access, ensuring consistent and controlled AI usage at scale."
Opening the deck…
Page 1
Best customer profile
- The ideal customer for Adaapt is a large, multi-specialty healthcare provider such as Apollo Hospitals, operating at enterprise scale (200+ beds) with multiple interdependent departments where discharge coordination is complex and time-sensitive. Adaapt transforms the traditionally manual, WhatsApp-driven clearance process—used by pharmacy, main stores, cath lab, and OT stores—into a fully automated, AI-orchestrated workflow. Through intelligent bots, Adaapt eliminates fragmented communication, enables parallel processing of clearances across departments, and introduces a centralized command dashboard with real-time visibility, SLA tracking, and proactive alerts for bottlenecks or exceptions. Adaapt reduces average discharge clearance time from 2–4 hours to under 15 minutes (85–90% reduction), directly improving bed turnover and patient throughput by 20–30%. Manual coordination effort across departments drops by 60–70%, freeing staff to focus on higher-value clinical and operational tasks. Error rates in clearance and billing processes are reduced by 30–40%, significantly lowering financial leakages and patient disputes. The centralized dashboard ensures 100% SLA visibility and compliance tracking, driving accountability across departments and reducing missed or delayed clearances by 70%+.
- Overall, Adaapt not only streamlines the discharge workflow but also delivers measurable improvements in operational efficiency, revenue realization, patient experience, and hospital capacity utilization—making it a high-ROI, mission-critical system for modern healthcare enterprises.
Notable paying customers
- Apollo Hospitals, Dr reddys, Cipla
Key milestones
Built and launched a full enterprise AI platform with a proprietary AI Router integrating 15+ frontier models across OpenAI, Anthropic, Google Gemini, Meta Llama, and DeepSeek Shipped core modules, including AI workflow automation, document and report generation, data analytics, PII redaction, and real-time AI cost tracking Developed a 7-layer Intelligent Prompt Enhancement Engine and self-evaluation confidence scoring system — proprietary innovations built entirely in-house Customer Traction & Revenue: Generated $535,000 in cumulative revenue with $5,000 MRR and growing Active paying customers using the platform for workflow automation, AI-powered document generation, and multi-model AI access Three enterprise pilot conversations currently underway Recognition & Validation: Selected by the University of Chicago Recognised in Forbes India Top 100 Startups Accepted into the LvlUp Market Edge Fund Technical Breakthroughs: Proprietary AI Router with dynamic complexity classification and real-time model selection Cross-user response caching system reducing API costs at scale PII redaction engine integrated directly at the routing layer — a first-of-its-kind approach for enterprise AI governance Funding: Bootstrapped to $535,000 cumulative revenue with no external funding to date now raising to accelerate enterprise sales and global expansion"
Customer case
4 customer deployments, shown below.
Adaapt · Driver Logistics
In productionOpen to read the case study
Adaapt · Apollo Hospitals
In productionOpen to read the case study
Adaapt · TVS Supply Chain Solutions Limited
In productionOpen to read the case study