1Long
By 1LongLumo is building Vietnam’s first AI financial copilot for the mass market—chatbot agents that help users save, invest, and manage money with personalized guidance. We create new standard for financial advice, at scale.
- Stage
- Prototype
- Industries
- Banking and finance
- Deployment
- Cloud (SaaS)
Why it is worth it
Local financial knowledge – We tailor advice to Vietnamese savings products, investment options, and tax regulations. Simple, conversational experiences – Users can plan their goals, understand products, and make better money decisions—without needing financial literacy. Trust-first design – We focus on accuracy, clarity, and transparency in AI responses, building confidence in financial decision-making.
- High support costs – Our AI chatbots handle common client questions 24/7, reducing workload for human teams.
- Slow access to internal info – Staff get instant answers on processes, products, and policies.
- Lack of personalization – We help firms engage each client with tailored financial guidance at scale.
Opening the deck…
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Best customer profile
- Our ideal customers are mid-to-large securities firms and fund management companies looking to scale personalized client engagement, streamline financial advisory, or modernize internal operations.
- They typically have:
- A large base of retail investors or mass affluent clients
- Growing demand for 24/7 digital support and personalized investment guidance; A need to onboard new clients efficiently and educate them on financial products;
- Internal teams (RM, CS, sales) needing faster access to procedures, product info, or compliance policies
- Use cases include:
- AI investment assistants for clients (portfolio Q&A, product comparison, goal planning)
- Internal copilots for advisors and support teams
- Chatbot-driven onboarding, education, and self-service channels
- We focus on partners ready to adopt AI to improve both client experience and operational efficiency.
Notable paying customers
- No
Product Development: Launched AI chatbots for savings, investing, and loan management tailored to Vietnamese users, powered by GPT-4 and Pinecone. Enterprise Traction: Secured a paid PoC with Shinhan Securities Vietnam valued at 200 million VND, focused on automating internal knowledge access for frontline teams. Technical Milestone: Deployed a RAG system for contextual financial Q&A in Vietnamese, combining LLMs with real-time data retrieval.