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ErudiFi

Company · Singapore

Jared's (our Customer Support chatbot) mission is to support our lean Customer Success team by frontlining inquiries: resolving simple questions, gathering context for complex cases, and routing them to the appropriate department.

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Solutions1

  • ErudiFi

    Banking and finance

    Jared's (our Customer Support chatbot) mission is to support our lean Customer Success team by frontlining inquiries: resolving simple questions, gathering context for complex cases, and routing them to the appropriate department. Since its launch in March 2024, Jared has independently resolved around 20% of inquiries and helped build cases for about 70% of write-ins, significantly reducing the support workload. Jared's (our Customer Support chatbot) mission is to support our lean Customer Success team by frontlining inquiries: resolving simple questions, gathering context for complex cases, and routing them to the appropriate department. Since its launch in March 2024, Jared has independently resolved around 20% of inquiries and helped build cases for about 70% of write-ins, significantly reducing the support workload.

    4 customer deployments, listed below

Customer deployments4

  • ErudiFi · Lyceum of the Philippines University

    In production

    Open to read the case study

  • ErudiFi · Mapúa University

    In production

    Open to read the case study

  • ErudiFi · National Teachers College

    In production

    Open to read the case study

  • ErudiFi · Far Eastern University

    In production

    Open to read the case study