[SL2] Voice AI Rating System
Shinhan Future's Lab Vietnam · Posted 7 months ago
Banking and financeConversational AI / Chatbots
- Budget
- VND 200M
- Timeline
- Not specified
- Closed on
- 3 May 2026, 23:59 ICT
Problem statement
Review and validate voice recording scripts required for Universal Life (UL) products, improve AI processing time and accuracy for compliance verification.
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Expected outcomes and success metrics
- Ability to detect AI-generated audio vs. real human recordings
- Assessment of whether sales consultations align with the company's approved script
- Improved AI processing time and accuracy
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Target users and impacted teams
Compliance team
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Relevant AI technologies
Conversational AI / Chatbots