SC-4 — Free Goods AI-Guided Recommendation Assistant.

Nestlé Vietnam · Posted 2 days ago

Consumer goodsGenerative AI

Budget: To be determined
Timeline: Based on solution provider proposal
Apply by: 22 Nov 2026, 23:59 ICT

Problem statement

An AI assistant that recommends the right SKU, batch and WBS for free-goods (FGR) orders from programme info, product master, budget and approved/rejected history – saving checking, waiting and rework hours each month.

Expected outcomes and success metrics

- Fewer checking, waiting and rework hours on free-goods (FGR) orders – measured by checking, waiting and rework hours a month.

Target users and impacted teams

- Supply Chain teams - Customer Service teams

Data availability and readiness

- Programme info - Product master - Budget - Approved/rejected order history Note: Synthetic data could be potentially provided during the process, upon approval of the Nestlé team and in compliance with data law.

Integration, deployment and infrastructure

To be determined Note: Nestlé's current environment includes Microsoft Azure and Microsoft Copilot. Solutions that can work with this environment are welcome, and final integration and deployment requirements will be confirmed with the Nestlé team.

Relevant AI technologies

Generative AI

Also: Machine Learning. Based on Nestlé's description of an AI assistant that recommends the right SKU, batch and WBS for each free-goods order, learning from approved and rejected order history.

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