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Video call process enhancement with eKYC

Shinhan Future's Lab Vietnam​ · Posted 2 months ago

Banking and financeComputer VisionAnomaly Detection / Fraud Detection
Budget
To be determined
Timeline
Not specified
Closed on
31 Jul 2026, 16:59 ICT

Problem statement

Video verification needs stronger liveness, biometric matching, and duplicate checks.

Expected outcomes and success metrics

- Improve eKYC matching accuracy. - Detect deepfake or spoofing attempts. - Reduce manual underwriting friction.

Current process

Being under PoC with 1 vendor. --- *Track: Financial Services I | Sponsor: Shinhan Future's Lab | Slug: financial-services:ekyc-video | Source: Agentic AI Build Week 2026 — Production snapshot 2026-08-11*

Current solution

Being under PoC with 1 vendor. --- *Track: Financial Services I | Sponsor: Shinhan Future's Lab | Slug: financial-services:ekyc-video | Source: Agentic AI Build Week 2026 — Production snapshot 2026-08-11*

Target users and impacted teams

Underwriting.

Relevant AI technologies

Computer VisionAnomaly Detection / Fraud Detection