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AI voice biometrics for fraud prevention

Shinhan Future's Lab Vietnam​ · Posted 2 months ago

Banking and financeVoice AIAnomaly Detection / Fraud Detection
Budget
To be determined
Timeline
Not specified
Closed on
31 Jul 2026, 16:59 ICT

Problem statement

High-risk customer interactions need faster identity verification and impersonation detection before fraud reaches a human agent.

Expected outcomes and success metrics

- Reduce identity fraud losses. - Speed up authentication. - Reduce manual verification workload.

Current process

No available solution. --- *Track: Financial Services I | Sponsor: Shinhan Future's Lab | Slug: financial-services:voice-biometrics | Source: Agentic AI Build Week 2026 — Production snapshot 2026-08-11*

Current solution

No available solution. --- *Track: Financial Services I | Sponsor: Shinhan Future's Lab | Slug: financial-services:voice-biometrics | Source: Agentic AI Build Week 2026 — Production snapshot 2026-08-11*

Target users and impacted teams

Digital Business Unit.

Relevant AI technologies

Voice AIAnomaly Detection / Fraud Detection