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Soft Solvers Technologies Sdn Bhd

By Soft Solvers Technologies Sdn Bhd

Agiliux empowers insurance brokers and MGAs to digitize and automate their operations end-to-end, solving the global problem of outdated, manual, and fragmented commercial insurance processes, using the conversational intelligence and agentic automation.

  • Stage
    • Idea
  • Industries
    • Insurance
    • Banking and finance
  • Deployment
    • Cloud (SaaS)

Why it is worth it

Majority of our direct competitors are legacy solution providers, which likely will be slow to offer AI solutions and companies who are not direct competitors but do offer generic AI solutions, shall not have deep industry knowledge. We are at a unique spot, where we have more than 15 years experience in offering cloud based SAAS solutions, 10 years in Insurance solutions and now one year in AI (3 years if we count our new partner Arun). This combination is a rare thing and shall be our killer proposition, in the market.

The commercial insurance industry is burdened by highly manual, paper-based processes—especially among brokers and MGAs—leading to inefficiencies, missed revenue, and regulatory risk. Our AI solution targets this pain by automating daily operational workflows across broking, finance, compliance, and customer service. Our flagship AI product, Talk to Agiliux, features a conversational interface powered by AI agents capable of executing autonomous, multi-step actions. For example, an account manager preparing for a policy renewal can ask the system to summarize historical policy activity, claims, and endorsements, instantly generating a meeting brief. Similarly, finance teams can trigger AI workflows to close monthly accounts, reconcile payments, or audit commissions. These AI agents reduce manual workload, improve decision-making, and free up teams to focus on high-value activities—delivering significant ROI to enterprise clients.

Opening the deck…

Page 1

Best customer profile

  • Though overall, we are targeting all stakeholder in the Commercial Insurance industry like Direct Insurance Brokers, Reinsurance Brokers, MGAs, P&C Insurers and Reinsurers.
  • But to start with we are focusing on Insurance Brokers (Both direct & Reinsurance). Our initial target shall be mid-size companies and after proving our solution with few initial clients, we'll start moving up to larger brokers.

Notable paying customers

  • Some of our prestigious Customers: 1. Oneglobal Brokers (Singapore subsidiary of a UK based broker) 2. BIB Insurance Brokers (part of Hong Leong Group, Malaysia) 3. AEON Insurance Brokers (part of Japanese AEON Group, Malaysia) 4. Unicon Brokers (part of Gokongwei Group, Philippines) Some of our prestigious Partners: 1. Xceedance (global System Integrator and BPO company, focusing upon Insurance industry) 2. InsureMO (global player offering middle-office solution, linking legacy core with modern frontend applications) 3. NTT Data (a tier-1 system integrator globally, we recently signed alliance agreement with NTT Data America and looking fwd to work closely with them on joint projects) 4. Pinnacle (a leading RI MGA from Australia, and intends to implement solution for themselves and thereafter, he wants to offer it to other MGAs and many brokers, across the region)

Key milestones

As we started as SAAS provider for Commercial insurance industry, the current milestones are for those, AI development is still in early stage, though we are making good progress. Products: Built 3 well-defined SAAS solutions, with maturity level of 90% and 2 AI products under development. Current ARR is US$400k, which shall cross US$1 million by end of 2025. We shall also turn profitable in Q3 2025. Paying Customers: 1 Insurtech and 8 Brokers, in 4 countries. Sales Pipeline: 30+ Potential customers from 12 countries and we are expecting to close at least 10 from there in next 12 months. Built 10+ partners across region, including some big names like eBaotech, Xceedance, NTT Data, etc. Current team size is 25 (across Malaysia and India), expecting to reach 50 by end of 2025.

Customer case

3 customer deployments, shown below.

  • Soft Solvers Technologies Sdn Bhd · Anthola Brokers

    In production

    Open to read the case study

  • Soft Solvers Technologies Sdn Bhd · Unicon Brokers

    In production

    Open to read the case study

  • Soft Solvers Technologies Sdn Bhd · AEON Brokers

    In production

    Open to read the case study

Soft Solvers Technologies Sdn Bhd

Singapore

Founded 2020

View company