Inside Technologies Private Limited · Conrad Singapore Marina Bay
In pilot
Open to read the case study
Inside Technologies Private Limited
By Inside Technologies Private LimitedInside is an AI‑powered HRMS built for shift‑based hospitality teams. Our platform automates smart scheduling, real‑time demand forecasting, attendance and casual/agency hires in one unified system—reducing labor costs by up to 15%, slashing admin time, and boosting staff satisfaction.
- Stage
- In production
- Industries
- Healthcare
- Retail and e-commerce
- Travel and hospitality
- Deployment
- Cloud (SaaS)
Why it is worth it
- End‑to‑End Casual Workforce Ecosystem We’re the only platform that natively manages agency request → roster matching → QR‑based check‑in → automated timesheet → payroll export, creating a seamless workflow for both hotels and staffing partners. - Integrated AI Forecasting & Scheduling Our Organisation Pulse ingests live booking/event data and historical labour trends to generate real‑time shift recommendations and optimise labour cost—far beyond static forecasts. - All‑in‑One Hospitality HRMS Inside consolidates scheduling, attendance, leave, payroll, analytics and agency staffing in a single UX—replacing 4–5 disparate tools and dramatically reducing Total Cost of Ownership and integration overhead. - Network & Data Moats With every hotel and agency onboarded, we build a two‑sided network effect and accumulate proprietary shift‑performance data—continuously refining our AI models and raising the bar for new entrants. - Enterprise‑Grade Trust & Speed We’re SOC 2 Type II certified today and on track for ISO 27001 by Q4 ’25, while offering deployment in days (vs. weeks/months), ensuring fast time‑to‑value with bank‑grade security.
- Manual Scheduling & Overtime Overruns
- Removes 8–20 hrs/week of roster admin per manager, cutting 6–8% of labour spend via optimised AI schedules.
- Uncoordinated Casual Staffing
- Eliminates fragmented email/spreadsheet workflows by automating agency shift requests, QR‑based onboarding and timesheet consolidation—reducing unfilled shifts and last‑minute overtime.
- Compliance Risk & Payroll Errors
- Enforces complex labour rules automatically (breaks, overtime thresholds, certifications), and integrates time records into payroll, mitigating fines and back‑pay exposures.
- Lack of Real‑Time Workforce Visibility
- Delivers live demand‑signal forecasting (bookings, occupancy, events) and actionable dashboards so operations leaders can pivot staff instantly rather than react post‑mortem.
- High Turnover & Engagement Gaps
- Boosts retention by offering mobile self‑service (shift swaps, preferences, training), improving worker satisfaction and reducing replacement costs.
Opening the deck…
Page 1
Best customer profile
- Mid‑to‑Large Full‑Service Hotels & Resorts with 300–1,000+ employees per property
- Regular banquet, conference or event operations requiring 5–50K casual shifts/year
- Complex union/compliance requirements (multiple rate cards, break rules)
- Multi‑Outlet Hospitality Groups
- Regional chains (5–50 properties) seeking centralised scheduling and analytics
- Need to share or borrow staff across locations during peak demand
- Airport & Travel‑Retail Concessions
- High passenger‑flow environments with volatile labour demand
- Must coordinate full‑time personnel, part‑time staff and agency hires seamlessly
- Adjacency—Large Retail & Warehousing Operations
- Hundreds of store/warehouse shifts daily
- Variable peaks (promotions, season) and reliance on casual or contract labour
Notable paying customers
- Resort World Sentosa, Conrad (Hilton Group), PARKROYAL/Pan Pacific Hotel Group (PPHG)
Key milestones
Launched Inside.software in 2024 and graduated from Singapore Tourism Board Accelerator with a successful case study with Conrad Singapore Marina Bay, achieving 95.83% savings on time spent for scheduling, time tracking and timesheet generation for shift-based workers. Since then, we have converted Resort World Sentosa into our first paying customer at approximately $38k for the first year, with a second year that we expect around $50k subscription fees for due to upgrades and intergrations. Conrad Singapore Marina Bay and Conrad Singapore Orchard are onboarding now with an expected ticket size of $250k for their annual subscription, bringing our ARR up to $300k within the next 6 months. Also got the attention of Pan Pacific Hotel Group (PPHG) with our pilot success, currently in pilot with one of their hotels and exploring onboarding all 6 in the next 6 months.
Customer case
One customer deployment, shown below.