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HiliosAI

By HiliosAI

Our solution supports both internal and external customers to eliminate the depression, anxieties of daily communication by reduce 60% - 80% of the workload and repeated tasks. Organization's employees could be more intelligent and creatively creators once pressure is minimal. Eventually, companies could improve the business performance without increasing the overhead cost.

  • Stage
    • In production
  • Industries
    • Retail and e-commerce
    • Automotive and mobility
    • Manufacturing
  • Deployment
    • Hybrid

Why it is worth it

HiliosAI excels in operational customer service transformation: powerful AI automation that speeds up responses and streamlines workflows. Other capabilities are omnichannel, plugin integrations, real-time analytics which are beneficial in reducing response time, optimizing operations, improving conversion rate.

  • 1. The complexity of Customer Interactions: Firms are struggling with managing the massively conversational message, inquiries, customer acquisition and retention, personalization and experience.
  • 2. Lack of emotional and ethical insight: Business needs real-time analytics to understand customer behavior, optimize engagement, and make informed decisions.
  • 3. High operational cost: Firms are facing the high cost of optimized data management; and lack of effective AI implementation strategies.
  • 4. Challenge of data management: Firms adopt AI for their digital transformation initiative are challenged in managing and leveraging data across multiple platforms.

Opening the deck…

Page 1

Best customer profile

  • Customers look for the AI adopted solution to help them in:
  • 1. Enable a first- rate customer experience through personalization, engagement, and loyalty.
  • 2. Scale your business seamlessly without the need for additional human agents.
  • 3. Continuously learn and adapt to your business to save time and improve daily efficiency.
  • 4. Transform customer conversations into actionable insights that drive smarter decisions and growth.

Notable paying customers

  • AIT, Gohub, NEAX, Leestore

Key milestones

- Complete core platform including MCP by 2026. - Fund raising, 2026 - GTM to expand in SEA, 2027 - Partnership with key large enterprise like Canon.

HiliosAI

Vietnam

Founded 2024

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